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IT Help and Support

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Microsoft Teams is a unified communication and collaboration teamwork hub. In Microsoft Teams, teams are collaborative workspaces to bring conversations, content, and apps together in one integrated single space.

Microsoft Teams Hub

We have created a SharePoint website to be the central hub for all information about working with Teams at the University. Please check here for news updates, learning resources and advice about remote working:

Microsoft Teams at Cambridge Hub >

 

TeamsWhat is Microsoft Teams?

Microsoft Teams is part of the M365 for Education subscription service. The MS Teams application provides a chat-based collaboration workspace that brings together people, conversations and content. 
 

 

What are the benefits?

  • Integrates Microsoft apps in a single workspace and enables real-time  collaboration on documents
  • Meeting and scheduling tools
  • Access the information stored in Microsoft Teams from anywhere
  • Voice and video calling from within Microsoft Teams
  • Secure guest access

 

How do I access it?

Microsoft Teams can be accessed in multiple ways:

If you are using a workstation that is provided and managed by your institution, please contact the IT support team at your institution to ask for assistance with installing the desktop client.
 

How do I get help and training?

Microsoft support pages:

Further help and learning articles are available from Microsoft Teams Help and Learning Center.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Delivering network connectivity for the Cambridge Half Marathon

9 March 2023

Richard Davies from the Granta Backbone Network (GBN) team and Craig Faux from the Networks team, worked together to help deliver network connectivity for the Cambridge Half Marathon that took place this past weekend. The University has been assisting the Council with delivering network connectivity for the Cambridge Half...

Changes to Google Workspace accounts from March

23 February 2023

15 February 2023 We are preparing to delete UIS managed Google Workspace accounts for users that have left the University to maintain system performance and security and reclaim file space ahead of Google introducing file space quotas. When a user leaves the University, their account is flagged as cancelled in Lookup and...

Wireless Service maintenance in March and April 2023

21 February 2023

We’ll be carrying out essential maintenance on the University Wireless Service in March and April 2023 to pave the way for its continued growth. Three phases of work in March and April 1. Tuesday 21 March, 8:00 to 9:00 You might experience interruptions to the UniOfCam-IoT service during the maintenance period. You might...