skip to content

IT Help and Support

University Information Services

Microsoft Teams is a unified communication and collaboration teamwork hub. In Microsoft Teams, teams are collaborative workspaces to bring conversations, content, and apps together in one integrated single space.

Microsoft Teams Hub

We have created a SharePoint website to be the central hub for all information about working with Teams at the University. Please check here for news updates, learning resources and advice about remote working:

Microsoft Teams at Cambridge Hub >


TeamsWhat is Microsoft Teams?

Microsoft Teams is part of the M365 for Education subscription service. The MS Teams application provides a chat-based collaboration workspace that brings together people, conversations and content. 


What are the benefits?

  • Integrates Microsoft apps in a single workspace and enables real-time  collaboration on documents
  • Meeting and scheduling tools
  • Access the information stored in Microsoft Teams from anywhere
  • Voice and video calling from within Microsoft Teams
  • Secure guest access


How do I access it?

Microsoft Teams can be accessed in multiple ways:

If you are using a workstation that is provided and managed by your institution, please contact the IT support team at your institution to ask for assistance with installing the desktop client.

How do I get help and training?

Microsoft support pages:

Further help and learning articles are available from Microsoft Teams Help and Learning Center.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

University Wireless Service maintenance on Tuesday 13 December

8 December 2022

The University Wireless Service will be undergoing maintenance between 07:30 and 09:00 on Tuesday 13 December, while we apply an urgent security software patch. We’re not anticipating any disruption to the service during this maintenance period, but it should be considered to be at risk. If you have any queries, please...

Free AWS and RONIN cloud learning/support for researchers

7 December 2022

Following the launch of the UIS-managed AWS and AWS with RONIN services for researchers, we’re now able to provide more user support: AWS ‘Office Hours’ free AWS consultancy In collaboration with Amazon, UIS has started an "Office Hours" program. An AWS Solutions Architect will be available for an hour a week to answer...

University Wireless Service maintenance 7am to 8am on Saturday 3 December

2 December 2022

The University Wireless Service will be undergoing essential maintenance at 7am to 8am on Saturday 3 December while we apply a system software patch. This is an important update to the Wireless Service controllers to improve the service. There will be an interruption to service during this period. Users may be unable to...