Service Desk related material on LinkedIn Learning.
Certifications
Flowchart illustrating IT Certification Roadmap and a link to LinkedIn Learning's Certification page. Please note that courses are added weekly so the list below may change and the relevant courses listed in LinkedIn Learning under LinkedIn Learning may grow.
Service Desk Analyst & Technician
- CompTIA A+ Certified Technician
- CompTIA Network+
- CompTIA Security+ Certified Security Professional
- MTA: Networking Fundamentals
- MTA: Security Fundamentals
- MTA: Database Fundamentals
- MTA: Microsoft Cloud Fundamentals
- LPIC-1 and CompTIA Linux+
- Microsoft Windows 10
- Linux Foundations
- Microsoft Office Specialist (Word, Excel, PowerPoint, Access, Outlook, Sharepoint)
- Microsoft Office Expert (Word and Excel)
- Adobe Certified Associate
Service Desk Manager
Themes
- IT Service Desk Careers and Certifications: First Steps
- Career Clinic: IT Insights
- Customer Service Skills
- Customer Service Management
- Service Desk Skills
- Client Operating Systems
- Microsoft Office
- macOS
- Linux
- Upgrade and Maintenance
- IT Security Foundations