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Services for visitors

Visitors to the University are able to use the network and may be able to apply for email accounts and Raven credentials.

There are several services that are available to visitors:

  • eduroam is widely available both within and without the University. You will arrive with eduroam configured for your home institution and it should just work.
  • If you are short-term visitor without eduroam settings for your home institution, your host institution in Cambridge could issue you with temporary access to the wireless network (which may also give you access to printing facilities).
  • As an official or accredited visitor, your host institution in Cambridge can apply for University Information Services accounts for you. These will include:
    • Raven credentials: Raven is our local authentication service, and credentials will allow you access to Cambridge-only facilities such as electronic journals.
    • Email account
    • Desktop services account

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Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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RSS Feed Latest news

Lecture capture cloud maintenance: Saturday 22 June

Jun 14, 2019

Panopto will be upgrading its cloud service on Saturday 22 June from 19:00 until approximately 22:00. Users will not be able to access or upload lecture capture recordings during this downtime.

Wi-Fi upgrade schedule

Jun 13, 2019

We'll be implementing a significant migration of the University Wireless Service to a new underlying operating system and controller platform in a carefully phased roll-out over the next 4 weeks.

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