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Services for visitors

Visitors to the University are able to use the network and may be able to apply for email accounts and Raven credentials.

There are several services that are available to visitors:

  • eduroam is widely available both within and without the University. You will arrive with eduroam configured for your home institution and it should just work.
  • If you are short-term visitor without eduroam settings for your home institution, your host institution in Cambridge could issue you with temporary access to the wireless network (which may also give you access to printing facilities).
  • As an official or accredited visitor, your host institution in Cambridge can apply for University Information Services accounts for you. These will include:
    • Raven credentials: Raven is our local authentication service, and credentials will allow you access to Cambridge-only facilities such as electronic journals.
    • Email account
    • Desktop services account

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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