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Services for visitors

Visitors to the University are able to use the network and may be able to apply for email accounts and Raven credentials.

There are several services that are available to visitors:

  • eduroam is widely available both within and without the University. You will arrive with eduroam configured for your home institution and it should just work.
  • If you are short-term visitor without eduroam settings for your home institution, your host institution in Cambridge could issue you with temporary access to the wireless network (which may also give you access to printing facilities).
  • As an official or accredited visitor, your host institution in Cambridge can apply for University Information Services accounts for you. These will include:
    • Raven credentials: Raven is our local authentication service, and credentials will allow you access to Cambridge-only facilities such as electronic journals.
    • Email account
    • Desktop services account

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Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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Disruption to University websites expected today

Apr 18, 2019

There will be some brief disruption to University websites, including www.cam.ac.uk, today while we carry out essential maintenance. Apologies for any inconvenience caused.

All University members will get automatic access to Google G Suite@Cambridge on 2 May

Apr 18, 2019

UIS is enrolling all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

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