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All members of the TechLink scheme are automatically made members of the mailing list

ucam-ITSupport@lists.cam.ac.uk

and at least one of

ucam-College-ITSupport@lists.cam.ac.uk
ucam-Dept-ITSupport@lists.cam.ac.uk

The purpose of having 3 lists is to reduce cross-posting. It should only ever be necessary to send a message to one of these lists because all members of the ucam-dept-ITSupport and ucam-College-ITSupport lists are also members of the ucam-ITSupport list.

Members can optionally receive downtime and system status notifications by registering for the 'IT Service Status' service:

https://status.uis.cam.ac.uk

Members should normally have a University email address (ending cam.ac.uk) for receiving email. We are also able to allow members to supply additional institutional addresses from which they can send to the lists.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...