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IT Help and Support

University Information Services

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Email padded  servicedesk@uis.cam.ac.uk

Phone padded  01223 332999

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Latest news

Upgrade to new versions of Pages, Numbers and Keynote by 1

17 June 2026

The iWork suite of applications— Pages, Numbers and Keynote — are being discontinued and will be removed from all UMD single and shared macOS devices by 1 July. The applications have been replaced by Apple Creator Studio equivalents which are available via Self Service. Launching a legacy version of the app When you launch...

Reinstall your eduroam profile: UMD macOS devices

26 May 2026

On Friday 22 May, a technical issue caused eduroam profiles to be removed from UMD macOS devices. What you need to do If your device was affected, follow the steps in the eduroam macOS setup guide to reinstall your profile. Make sure you download the eduroam profile (step 3) to implement the fix. Support Please contact the...