Connect to eduroam Troubleshooting
For UAS staff For other users
Get or reset your University account password (formerly Raven) Set up multi-factor authentication
Find out how to avoid scams Download antivirus protection
How to get your @cam email account Go to webmail
Get storage for personal files, shared files or research data
Get Google G Suite Get Microsoft Office 365
Find out how to print, copy and scan
Browse and book courses
Read our Information Security Policies
Find out more | How to get teams Log in via your browser
Visit webmail How to access your email
Best practices when working from home Download antivirus protection
Find out how to record and view videos
Find out more
Use live chat to start chatting with an advisor (open cookie preferences and accept all cookies to use live chat). This is the quickest way to get help.
IT self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Read about more ways to contact us
Sign up for email status alerts Read about planned system changes
Sign up to the UIS announcements mailing list for news about services, projects and programmes.
Sign up to receive the UIS bITe-size bulletin, a regular newsletter aimed at the University's IT community.
UIS Christmas closure and Service Desk arrangements
14 December 2025
UIS will be closed from 12:30 on Wednesday 24 December 2025 until 08:30 on Friday 2 January 2026.