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IT Help and Support

University Information Services
 

Undergraduate students at the University are entitled to install MATLAB on their personally owned computers, for non-commercial University use only.

Getting the installation files

  1. Go to the University's Academia online store
  2. Click on 'Matlab' in the top-level navigation bar
  3. Log in (top right) using your CRSid@cam.ac.uk email address
  4. Click on 'Support' (menu along top)
  5. Select 'Download Products'
  6. Choose your download.

It will take some time to download the the files, so make sure you have the bandwidth to cope. 

Installing the software

 

Install the ISO file

Windows

Once downloaded, the double-click on the ISO file to see its contents. Now run the setup program.

macOS

Double-clicking the ISO image file will mount as a new volume on your desktop. Open this and run the installer.

Linux

You can burn the ISO file to a dual-layer DVD, or mount the file on your machine using something like the following (as root or using sudo on distributions like Ubuntu):

mkdir /mnt/matlab mount -o ro,loop ./linux-mac.iso /mnt/matlab /mnt/matlab/install umount /mnt/matlab

More information about which versions run on which architecture and other issues can be found on the Faculty of Mathematics' MATLAB Q&A page.
 

Install the licence

You need internet access to install the software. During installation, choose "Install using the Internet" and then either:

  • Select 'I need to create an Account (requires Activation Key)'
    or
  • Log in using your CRSid@cam.ac.uk email address and MathWorks password, if you already have an account.

If you need to create a new account, be sure to use CRSid@cam.ac.uk as your email address – please don't use CRSid@hermes.cam.ac.uk or similar or other subdomains.
 

Activation

The Activation Key for MATLAB R2010b onwards is:

10884-75670-89882-74755-93206

After installing the software, you will be prompted to activate the software. This process (which again needs Internet access) should run to completion without further intervention.

If you find that this does not work or you run into other problems, please contact the UIS Service Desk.
 

Updating an expiring licence

If your MATLAB licence is expiring (there is usually a message when starting up MATLAB) then to update the licence:

  1. Quit and relaunch MATLAB by right-clicking the icon and choosing "run as administrator", if this option is available.
  2. Go to Help > Licensing > Update Current Licences (on Macs, you may need to navigate to this menu via: Home > Resources > Help).
  3. Click on "Update" button.
  4. Restart MATLAB.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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