skip to content

IT Help and Support

University Information Services
 

The term Cloud covers a huge range of services. Software as a Service (SaaS) is commonly included, but for the purposes of these services we are looking mostly at Infrastructure as a Service (IaaS). This enables you to use one or more infrastructure building blocks to create the function you need.

Infrastructure building blocks

The simplest building block is a virtual machine (VM) running Linux or Windows normally, on which you can install applications to serve your needs. This can be useful, but is often inefficient in terms of cost.

Higher level building blocks include:

  • Storage:
    • file storage (like an NFS/SMB/CIFS share) 
    • block storage (like an empty hard drive)
    • object storage (a relatively new solution, where you store whole objects, for example, a picture, video file or a spreadsheet).
  • Databases:
    • MySQL
    • Oracle
    • PostgreSQL
  • Containers:
    • Kubernetes
    • Cloud Run
    • Elastic Container Service
  • Serverless:
    • AWS Lambda
    • GCP Functions

These, and many others, can be glued together to create the functionality you need.

Cloud platforms

UIS offers access to: 

It may also be useful to be aware of:

Cloud storage

Finally there are a number of storage solutions both for institutions and individuals.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Change to Raven login screen from Tuesday 14 February

26 January 2023

New login screen for current University members The login screen for Raven-protected websites and applications will change from Tuesday 14 February for current members of the University. It will become the same screen most of you are already familiar with from logging in to your University Microsoft account to access, for...

Changes to Microsoft Stream video sharing from Tues 07 Feb

26 January 2023

26 January 2023 What’s happening UIS is disabling uploads to Microsoft Stream (Classic), the old version of the video sharing app, on Tuesday 07 February. The new version is called Stream (on SharePoint). Teams meeting recordings are already being automatically saved to Stream (on SharePoint). More information: Stream (on...

Institutional File Storage (IFS) service release new features to Self-Service Gateway

18 January 2023

18 January 2023 Several new features are now live on the Self-Service Gateway run by the Institutional File Storage (IFS) service. IFS is a service for institutions to store and share everyday documents with colleagues. IFS Data Owners and Data Managers can use the Self-Service Gateway  portal to buy and administer storage...