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Information for Institutional IT staff

Information for Institutions and institutional technical staff, including Federated services, Institution support, and Institutional network services

This section of the site covers information relevant to institutions and institutional support staff, and in particular the work of relationship managers, who now manage Institution Strategy.

Contact

For further information or advice, please contact your Relationship Manager.

Federated services

A range of software services and general applications are federated to local IT support officers.

Institution support service

Career development for IT staff

Technical information and community contact

Managed Cluster Service

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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