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IT Help and Support

University Information Services
 

What is Zoom?

Zoom is a web-based video conferencing platform that you can use to host meetings or webinars online.

The University has set up a central Zoom account that all institutions can join. This reduces the overall admin burden of maintaining many licences and potentially lowers costs for individual institutions by consolidating the University's spend. 

 

When could I use Zoom?

Microsoft Teams is the University's main collaboration tool and we encourage you to use this for most of your online meetings. You may decide, however, that Zoom is best suited for a specific meeting. For example, if you're hosting a virtual meeting or webinar with lots of external participants.

If you’re already using a paid Zoom account for some of your virtual meetings, you can now transfer your account to the centrally-managed University Zoom account.

 

Benefits of using the University Zoom account

  • Microsoft 365 integration means you can log in using your University account (formerly Raven).
  • Your scheduled Zoom calls will appear in your Outlook and Teams calendars.
  • You can hold hybrid Zoom meetings in the University’s Cisco Hybrid meeting rooms by using one of the pooled Conference Room Connector (CRC) licences.
  • Licencing costs could be reduced for departments and institutions.
  • You don’t have to administer your own Zoom subscription.

 

Who can use the University Zoom account?

If you are a member of staff from departments and institutions that already have a paid Zoom account, you can now transfer it to the University Zoom account. You will need an active CRSid to log in to the managed University Zoom account.

When your account is migrated, your pre-booked Zoom meeting IDs will remain valid, but your private meeting ID will change.

We will be inviting new users to join the University Zoom account after we have finished migrating existing Zoom account holders.

 

Costs

Contact phones@uis.cam.ac.uk for more information about pricing.

 

How to join the University’s Zoom account

If you already have a paid Zoom account, you can join the managed University’s Zoom account. Please email your Zoom account details and the UFS charge code to phones@uis.cam.ac.uk.

Once you have a licence, you can access the service at https://cam-ac-uk.zoom.us.

 

Get help and support

Please contact us at phones@uis.cam.ac.uk if you have any questions or if you need help.

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