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IT Help and Support

University Information Services
 

Current members of the University and affiliated institutions are provided with a Raven password when they arrive. Non-members who perform University business can ask members to apply for a Raven password on their behalf in exceptional circumstances.

Raven is the University's central user authentication system for web-based resources. Some web resources are only available to people with a Raven account. Raven accounts are provided to staff and students of the University when they arrive.
 

How to apply for a Raven password

If you're not a member of the University, but perform University business for which you need a Raven password (for example, supervising students), you'll need to ask a member of the University to complete an online Raven application form on your behalf.

They'll need to provide:

  • your name
  • a contact email address
  • a mobile phone number
  • confirmation that you're performing University business for which you need a Raven password.

If the request is accepted, a member of our User Admin team will then contact you to arrange a video call, during which you'll be asked to confirm your identity by displaying a Government-issued form of identification (for example, a passport or driving licence). You will then be provided with your Raven login details.

 

See also:

Using Raven after you leave Cambridge

Students leaving the University

Staff leaving the University
 

Last updated: September 2020

Phone padded  Service status line: (01223 7)67999
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