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University Information Services

These instructions are intended for configuring the UIS VPN for macOS 10.13 and later

Older OS Versions

The VPN service is not supported on versions of macOS older than macOS Mojave (10.14). Please consider upgrading the operating system to a supported version. For more information please contact

Create a Network Access Token

  1. Visit the UIS Network Access Tokens site.
  2. Create a Network Access Token for using the VPN on your device, and keep the window/tab open in readiness for when you'll need to refer to the username and password.

Install and configure the VPN

  1. Download the VPN Configuration profile.
  2. You should be prompted to open the downloaded file, if not then simply double click it.
  3. Click Install.
    install profile prompt
  4. When prompted, type in the username and password of an admin account on your Mac.
    user authentication prompt
  5. Click Show All in the toolbar and then choose Network.
  6. From the interfaces list select the Cambridge VPN entry.
  7. Fill in your Network Access Token username and password in the Account name and Password fields. Tip: we recommend typing them in manually and not copying and pasting, because this can sometimes lead to extra spaces being added.
  8. Tick Show VPN status in menu bar, then click Apply to finish the installation.
    account details prompt
  9. Quit System Preferences.

Using the VPN connection

To start the VPN connection, either choose:

  • Connect University Information Services VPN from the VPN menu bar item
  • or Connect from the interface in the Networks System Preference.

When you have finished using the VPN, choose Disconnect from either of the locations listed above.

Removing the VPN

  1. Open System Preferences and choose Profiles.
  2. Select the University Information Services profile and click -
  3. Authenticate with an admin username and password when prompted.

UIS Service Desk

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