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IT Help and Support

University Information Services

Before you begin, make sure you are in a location where the eduroam wireless network is available.

These instructions are for setting up eduroam on a Chromebook. If you have a Chromecast please follow the instructions for connecting to the UniOfCam-IoT network.

Set up eduroam on a mobile device running Chrome OS

Visit eduroam's Configuration Assistant Tool:

  1. Make sure your device online. You need to connect via UniOfCam-Guest or a wired connection.

  2. Create a new network access token for your device. You need to create a separate token for each of your devices. Use a meaningful username such as You will need to include the '+' symbol when you create your username and use lower case. Keep the window with the new network access token open as you will need this when you are asked to enter a username and password later. 

    Create a new network access token on the Networks Access Token website

  3. Select "Click here to download your eduroam installer".


    eduroam configuration assistant tool with the download button in the centre of the screen


  4. Select "University of Cambridge" from the list of organisations. You can type "University of Cambridge" to find it. 


    University of Cambridge selected from the list of institutions on the eduroam configuration assistant tool


  5. Your device type will be detected and the Chrome OS installer download link should appear.

    Select 'Download your eduroam installer Chrome OS'.


    Download the Chrome OS eduroam installer button on the eduroam CAT


  6. The installer will then be downloaded to your device. Now open the Chrome browser and type, or copy and paste, "chrome://network#general" in the address bar.

  7. Select the 'Choose File' button under 'Import ONC file'.



  8. Select the .onc file you downloaded from the eduroam site.


    eduroam chrome OS installer file on Downloads screen


  9. If prompted select EAP type as “PEAP” and Phase 2 Authentication as “MSCHAPV2”.

  10. You won't see any confirmation that the import has been successful, but the settings should have been updated.

    You should now be able to connect to eduroam by selecting 'Settings', then 'Wi-Fi', then choose eduroam.

  11. When asked for your username, enter the username of the network access token you created for this device in step 2. This should be in the format, for example,

    Enter the password for the network access token you created.

  12. To make sure your device doesn't connect to UniOfCam-Guest instead of eduroam, you'll need to:

    1. Select 'Settings'.
    2. In the 'Network' section, select 'Wi-Fi'.
    3. Select 'Known networks'.
    4. Find 'UniOfCam-Guest', then select the 3 dots for more options. Select 'Forget'.


Get help

If you have issues connecting your device, it is important that the Chrome OS software is fully up to date. 

If you're still unable to connect, please look through our troubleshooting guide or contact the Service Desk: