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Apple support

This page is primarily intended as a collection of various pointers, mainly local, relating to the Macintosh. It is intended as a useful resource for both Support Staff with the University and individuals who are supporting themselves.

Support Staff supporting Macs in their College or Department may also be interested in subscribing to the local Ucam-Mac mailing list, to do so please send an email to t.

 

Buying Apple Devices

 

Macintosh Security

 

General Apple Device Info, Help and Fixes

 

Software Freely Available for Mac OS X

 

Mac OS X/MacOS and iOS Configuration Settings

 

Managing Apple Devices in the University

Apple support Twitter feed

UIS Service Status

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RSS Feed Latest news

Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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