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Apple support

This page is primarily intended as a collection of various pointers, mainly local, relating to the Macintosh. It is intended as a useful resource for both Support Staff with the University and individuals who are supporting themselves.

Support Staff supporting Macs in their College or Department may also be interested in subscribing to the local Ucam-Mac mailing list, to do so please send an email to t.

 

Buying Apple Devices

 

Macintosh Security

 

General Apple Device Info, Help and Fixes

 

Software Freely Available for Mac OS X

 

Mac OS X/MacOS and iOS Configuration Settings

 

Managing Apple Devices in the University

 

OS X and MacOS Updates and Upgrades

Apple support Twitter feed

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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RSS Feed Latest news

Be on the alert for phishing and malware emails

Aug 10, 2020

University email accounts are currently receiving a high number of convincing phishing emails that contain attached files – typically Word documents – or a link to a website prompting the viewer to download a file. If opened, these files lead to a malware infection.

Maximum 1-year validity for TLS/SSL certificates from 1 September

Aug 04, 2020

All Certificate Authorities are required to stop issuing 2-year TLS/SSL certificates from 1 September 2020.

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