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IT Help and Support

University Information Services

Departments looking to join Booker, the University's room booking system, should complete the new 'Room Booking System - Department Access' form via the UIS ticketing system, Heat.

Once completed the UIS Room Booking team will create the department within Booker and assign Department Managers access to complete the additional onboarding steps.

  1. To access the form, navigate to
  2. If prompted, login with your Raven credentials and two factor authentication code.


  3. Once logged in, select 'Make a request'


  4. In the search bar enter "Room Booking System' to search for the relevant form and select the Room Booking System icon.


  5. Select Request from the pop-up window


  6. Complete the form and either select "Save for later' if you aren't ready to submit or 'Review and Submit' to complete the request.


If you require further assistance with this process, please email