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IT Help and Support

University Information Services

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Support and IT training

The UIS Service Desk provides help and support for UIS services. We also provide training in the form of taught and self-service courses. Support for Institutions is available from our relationship managers.

UIS Service Desk

The UIS Service Desk provides help and support for UIS services and is located at the Roger Needham Building (West Cambridge site).

IT training

Support for Institutions

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

Raven maintenance on 18 January 2021

Jan 11, 2021

We’ll be carrying out some maintenance on Raven from 12:00 to 13:00 on Monday 18 January 2021. The process of signing into some services, such as Google G Suite@Cambridge may be slow or temporarily interrupted during this period.

Adobe Flash Player has reached end-of-life

Jan 06, 2021

Adobe has announced that it no longer supports Flash Player and will block Flash content from running in the browser plug-in from Tuesday 12 January 2021.

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