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IT Help and Support

University Information Services

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Support and IT training

The UIS Service Desk provides help and support for UIS services. We also provide training in the form of taught and self-service courses. Support for Institutions is available from our relationship managers.

UIS Service Desk

The UIS Service Desk provides help and support for UIS services and is located at the Roger Needham Building (West Cambridge site).

IT training

Support for Institutions

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

University Wireless Service essential maintenance on 19 April

Apr 15, 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Monday 19 April, in order to apply an urgent security patch.

UDN distribution router restarts during 14–22 April 2021

Apr 08, 2021

Line cards on the UDN distribution routers will be restarted on the following dates in April 2021 so that we can reconfigure a port operating mode in preparation for the UDN 40GE backbone upgrade.

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