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IT Help and Support

University Information Services

Studying at Cambridge

 

Support and IT training

Help and support is available form general and specialised service desks, and also in the form of consultancy from specialist staff. Training may be via bookable taught courses or self-service courses. Support for Institutions is via relationship managers, may be bought-in from the UIS or may be available online.

Service desks

There is a main, general service desk for staff and students, located at the Roger Needham Building (West Cambridge site), which is open for walk-in visits. There are specialist service desks that staff and students will be referred to these if their query to the main service desk warrants it, or they can contact the specialist service desk direct.

IT training

Support for Institutions

UIS Service Desk


  Phone padded  01223 332999

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UIS Service Status

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RSS Feed Latest news

Changes to the Friendly Probing Suite on 19 August

Aug 06, 2019

We'll be adjusting the vulnerability ratings on the new Friendly Probing Suite and decommissioning the old service on Monday 19 August.

Lecture capture: Panopto planned maintenance on Saturday 10 August

Aug 05, 2019

Lecture capture recordings will be unavailable during the evening of Saturday 10 August because Panopto is undergoing an upgrade.

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