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IT Help and Support

University Information Services
 

UIS provides systems that support teaching and learning such as the virtual learning environment, Moodle, and CamSIS, the student information system that holds your academic records. It also provides training in IT through a programme of instructor-led training courses, most of which are free of charge to the University's staff and students.

This is in addition to the teaching and learning services provided by:

  • University Library – support for the catalogue, digital library and access to e-journals and e-resources
  • Language Centre – support for the teaching and learning of languages throughout the University.

Moodle

Moodle

The University's virtual learning environment

Lookup Directory

CamSIS

The student information system

CamCORS

CamCORS

Online reporting system for supervisions

Timetable

Timetable

The University timetable system

 

Online educational videos

Panopto

The University's lecture capture service

Turnitin

Turnitin

Plagiarism detection service

Apollo

Apollo

The University's digital research repository

 

 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...