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IT Help and Support

University Information Services

Studying at Cambridge

 

Teaching and learning

UIS provides systems that support teaching and learning such as the virtual learning environment, Moodle, and CamSIS, the student information system that holds your academic records. It also provides training in IT through a programme of instructor-led training courses, most of which are free of charge to the University's staff and students.

This is in addition to the teaching and learning services provided by:

  • University Library – support for the catalogue, digital library and access to e-journals and e-resources;
  • Language Centre – support for the teaching and learning of languages throughout the University.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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