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This mailing list is run by UIS to promote communication between IT support staff in all parts of the University and Colleges.

UIS uses this list to send information out to IT staff; it is also heavily used by IT support staff to request information or practical help from colleagues, or to share information and resources.

The address of the list is ucam-itsupport@lists.cam.ac.uk.  

Any member of the mailing list can send mail to the list. To join the list, please send email to or subscribe via https://lists.cam.ac.uk/mailman/listinfo/ucam-itsupport, where members can also see archives.

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Latest news

Multi-factor authentication rollout on University Microsoft accounts

27 April 2021

UIS is launching a project to roll out multi-factor authentication (MFA) on University Microsoft accounts. We've completed pilot rollouts in the Vice-Chancellor’s Office, Registrary’s Office, the Finance Division and in UIS, and are now ready to begin enabling MFA on the University Microsoft accounts of users in other...

University web search update on 30 April

23 April 2021

We're updating the University web search engine to the latest version on Friday 30 April. Afterwards, it will look slightly different and some of the functionality will change. What's changing? The user interface at search.cam.ac.uk and when search results are displayed will look slightly different: Current interface New...

University Wireless Service essential maintenance on 19 April

15 April 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Monday 19 April, in order to apply an urgent security patch. During this period, users will experience interrupted service to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs. We apologise for any...