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IT Help and Support

University Information Services
 

You can print, copy and scan using the DS-Print service on the desktops in MCS computer rooms in Colleges and Departments. You can also print from your own device, either on or away from the University network, but you will need to install DS-Print software first. You pay for printing through credits either on your Common Balance or Local Balance. Many Colleges and Departments use the University-wide Common Balance, while some operate their own Local Balance scheme, which may include some free credits. If high-volume reprographics are needed contact our Printroom.

  1. Installing DS-Print software
  2. Topping up print credit
  3. Where you can use DS-Print

1. Installing DS-Print software

Students

Windows

Use Print Deploy using credits on either your Local Balance or Common Balance when connected to the University network. If you're away from the University network use Cloud Print for Windows with credits only usable from your Common Balance.

MacOS

Use DS-Print for macOS desktops and laptops using credits on either your Local Balance or Common Balance when connected to the University network. If you're away from the University network use Cloud Print for macOS with credits only usable from your Common Balance.

Chrome OS

Use Cloud Print for Chrome OS using credits on your Common Balance only, when either on or away from the University network. Local Balance is not supported.

Apple iOS

Use Mobility Print for Apple iOS using credits on you Common Balance only, when connected to the University network. Local Balance is not supported.

Android

Use Mobility Print for Android using credits on your Common Balance only, when connected to the University network. Local Balance is not supported.

Staff

Windows

You will typically only have credits on your Local Balance, so you should use Print Deploy when connected to the University network.

MacOS

You will typically only have credits on your Local Balance, so you should use DS-Print for macOS desktops and laptops when connected to the University network.

Chrome OS

You will typically only have credits on your Local Balance. These are not currently supported.

Apple iOS

You will typically only have credits on your Local Balance. These are not currently supported.

Android

You will typically only have credit on your Local Balance. These are not currently supported.

2. Topping up print credit

Local Balance credits

Ask your local IT staff about topping up your Local Balance credits. You can check your balance online via the My DS-Print portal.

Common Balance credits

You can top-up your Common Balance online using the My DS-Print portal, or with cash at some participating Colleges and Departments. The minimum top-up is £1, which buys about 20 black and white A4 sheets of printing or copying.
 

3. Where you can use DS-Print

You print in both Colleges and Departments. These tables tell you what printers are available and where to find them.

Colleges

Local Balance: Local and Common Balance:
Churchill Christ's Newnham
Corpus Christi Clare Peterhouse
Emmanuel Clare Hall Queens'
Murray Edwards Downing Robinson
Pembroke Fitzwilliam Selwyn
  Girton Sidney Sussex
  Gonville & Caius St. Catherine's
  Homerton St. John's
  Hughes Hall Trinity
  King's Trinity Hall
  Lucy Cavendish Wolfson

 

Departments

Local Balance: Local and Common Balance:
Cambridge Conservation Initiative Archaeology Land Economy
  Asian & Middle Eastern Studies Lauterpacht Centre for International Law
  Biochemistry Law
  Careers Service Mathematical Science
  Centre for the Study of Existential Risk Medical Library
  Chemistry Modern and Medieval Languages and Linguistics
  Classics Music
  Computer Laboratory Pharmacology
  CRASSH Philosophy
  Criminology Physics and the Maxwell Centre
  Digital Humanities Physiology, Development and Neuroscience
  Divinity Plant Sciences
  Economics Politics & International Studies
  Education Psychology
  English Sociology
  Gates Cambridge Trust Toxicology
  Geography University Library
  Haddon Library Veterinary Medicine
  History West Hub
  History & Philosophy of Science Zoology
  Information Services  

 

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