UIS Christmas closure: 17:00, 21 Dec 2018 – 08:30, 02 Jan 2019
UIS, including the UIS Service Desk and Reception in the Roger Needham Building will be closed for Christmas and New Year from Friday 21 December at 17:00. We will re-open on Wednesday 02 January 2018 at 08:30. There will be no support service available during the closure.
Apple's programmes for device management
Apple has a number of programmes to support managing Apple devices in the enterprise. Find out more about what they are, what they can do and how to get started.
Beware HMRC tax refund scams
HMRC is calling on people to stay vigilant in the fight against fraudsters, who are using email and text messages to scam them out of their savings.
Moodle: Panopto planned maintenance on Saturday 15 December
Lecture capture recordings will be unavailable during the evening of Saturday 15 December because Panopto is undergoing an upgrade.
Wireless Service: major upgrade scheduled for 10–13 December
We’re moving the Wireless Service onto its own routed network to increase wireless controller network speed and capacity. The works are scheduled to take place between Monday 10 December and Thursday 13 December, during which there will be brief periods of unavoidable disruption, which we will endeavour to keep to a minimum.
IT services to be disrupted by essential maintenance: Friday 30 November to Sunday 2 December
Essential maintenance work will mean access to the University’s main IT systems, including Moodle, CHRIS, CUFS, CamSIS and X5, will be unavailable for 2 hours on Friday 30 November from 17:30 and intermittently unavailable on Saturday 1 and Sunday 2 December while system testing takes place. All services will be restored by 17:00 on Sunday 2 December.
Beware scam emails demanding ransom for webcam recordings
Users have reported receiving emails demanding Bitcoin payments in exchange for not publishing recordings from their webcam. These are phishing scams and should be ignored.
Lookup root certificate change in January 2019
The current SSL certificates for the University Lookup service will be replaced a few days before they expire in January 2019. Users of the Lookup web service API may need to take action to prepare for this change.
Keeping 10,000 University computers safe from attack
The UIS Managed Endpoint Protection Service has reached the milestone of protecting over 10,000 machines from cyber attack. Using latest McAfee software, the service has blocked over 25,000 malware events in the past year.
Students! Beware scam emails allegedly from ‘Student Finance England’ and others
At the start of every term – especially at the start of the academic year – scammers ramp up their efforts to target new and existing students. Every year new (and old) students get tricked into giving away their bank details. We're just starting to see this year's phishing campaigns begin in anger, with emails claiming to be from ‘Student Finance England’ (see below), and there will be others…
Turnitin planned downtime: Saturday 22 September 2018
Turnitin will be undergoing essential maintenance from 16:00 on Saturday 22 September 2018 until 00:30 on Sunday 23 September, and will be unavailable during that time.
Upgrade of Managed Wiki Service
The managed wiki service will be unavailable from 07:30 to 09:00 on Wednesday 19 September while we move it to replacement hardware.
Beware 'job offer' scam phishing attack
7 September 2018: a scam email is currently being targeted at students, seeking passport/ID paperwork – see the example below. If you have any doubts please consult your local departmental or College IT staff.
Risk of service interruption: Tuesday 4 September 17:30–21:30
Please note UIS will be undertaking essential investigative work to resolve an ongoing network fault involving the Cisco router during 17:30–21:30 on Tuesday 4 September.
Happy 14th birthday, Raven!
In keeping with tradition, started by George II in 1748, Raven will be celebrating its official (public) birthday, turning 14 on the weekend of 1 September 2018. To celebrate, it will be sporting a commemorative birthday avatar for a few days...
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