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IT Help and Support

University Information Services
 

Choosing a strong but memorable password is easy. Today's advice is to make passwords long, rather than complex.

Top tips

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Make your password as long as possible. Use at least 12 characters.

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Use a passphrase or a combination of unconnected words separated by another character, for example:

Tango-Teakettle-Barbecue

Tick Use a password generator to give you a suggested password or an idea of what would be suitable. 
Tick Use a password manager to remember all your long and strong passwords. We recommend following the National Cyber Security Centre (NCSC) guidance.
Cross Don't use simple passwords like 123456, qwerty, password, letmein, football and Cambridge. They're very easy to crack.
Cross Don't use a password that contains personal information such as birthdays, addresses, phone numbers or names of friends and family members (including your pets).
Cross Don't think that using a foreign language means you can have a simpler password. Hackers are global and translation is easy.
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Do check out:

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...