skip to content

IT Help and Support

University Information Services
 
Desktop banner

The Managed Cluster Service (MCS) provides shared PCs and Macs in most Colleges and Departments. They provide secure access to a wide range of software and facilities.

handdrawn desktopClusters of shared Windows and macOS computers are available in various locations around the University. You can log in to any of these Managed Cluster Service (MCS) workstations to access your personal desktop, your DS-Filestore and a wealth of software titles. Log in with your CRSid and Raven Password.
 

Logging in

Log in using your CRSid and Raven Password. You can change your password and also reset forgotten passwords online.

If you'd like to use Linux, you may have to Restart the PC and select Linux from the operating system menu during start-up. You can also log in to the MCS Linux service remotely.

Fast access to popular services without logging in

You can access several popular services quickly without logging in by typing a word into the login screen and leaving the password field blank:

  • The University Library Catalogue: Type newton.
  • Email: Type owa for Outlook Web Access (if you have a Microsoft Exchange Online account) or hermes (if you still have a Hermes account).
  • Raven password management: Type signup.
     

Accessing software

  • Windows: The easiest way to find software is to use the search box in the taskbar.
  • macOS: Commonly used applications are found in the Dock at the foot of the screen. Further applications can be found in the Applications folder on the desktop.
  • Linux: Move your mouse pointer to the far top-left corner of the screen to reveal the Launcher on the left-hand side of the screen. This displays commonly used applications. Further applications can be found by selecting Show Applications at the bottom of the Launcher.

You can see a full list of the software available on the MCS for each platform:

Linux   Mac OS X   Windows
Linux   macOS   Windows

 

Printing and scanning

handdrawn printerMCS computers are connected to DS-Print, the University's networked printing service. In Windows and macOS, the local printer will be selected by default, but you can also print to other DS-Print-enabled printers at Cambridge. Once you've submitted a print job to your queue, you can then release it at a printer most convenient to you.
 

Storage

Your MCS account has a default file store of 3.5GB called DS-Filestore. It will appear as the 'U:' drive in macOS and Windows. You can also access your filestore from your own computer while you're connected to the University Data Network, or remotely using SFTP or MCS Linux.

The filespace is centrally backed-up and is designed to recover from major system failures, but it's not always possible to recover files deleted in error.
 

Checking your quota

You can check how much of your quota you've used:

  • Windows: Click on the Usage app icon in the taskbar.
  • macOS: Select Applications > Utilities > MCS Account Management.
  • Linux: Run the quota command from the command-line interface.

The only way to check your quota usage remotely is to log in to MCS Linux.

You'll get a warning message in macOS and Windows when you're close to exceeding your quota. You can free up space by deleting old files or moving them to an alternative storage service. You can apply for an increase if you think you have a genuine need for more space.
 

Logging out

Please remember to log out when you've finished. If you don't, someone else might read, alter or delete your files, or send emails from your account. If you leave a Windows or macOS MCS computer for 35 minutes, a message will appear on screen warning you that you'll be automatically logged out. If you don't cancel this message, you'll be logged out after 5 minutes.
 

Further help

If you're having problems using the MCS, or have any other IT-related queries, please contact the UIS Service Desk.

 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...