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IT Help and Support

University Information Services
 

University business systems, including HR and finance, will be unavailable for up to 10 minutes between 7am and 8.30am on Wednesday 21 February, while we carry out essential maintenance on our data centres. 

During the downtime, the following services will be unavailable:

  • CamSIS
  • Finance systems (including UFS)
  • HR systems (such as CHRIS and Employee Self-Service)
  • Research systems (such as the dashboard and X5)

Please avoid logging in to the services until after the scheduled downtime period. If you experience any issues accessing them after that, try logging out, waiting a while, and then logging back in. If problems persist, please contact the Service Desk.

Latest news

PoP switches: scheduled firmware updates, 16–27 Sept

29 August 2024

UIS will be applying firmware updates to all point-of-presence (PoP) switches before the start of Michaelmas Term 2024. There will be 10 to 15 minutes downtime at 03:00 on the day of the upgrade.

DMARC records for MMDs not pointed to UIS M365 tenancy

30 July 2024

This message is for IT staff who manage an email system using a domain under the cam.ac.uk domain that doesn’t point to the University’s Microsoft365 tenancy. Temporary flag limiting DMARC application to some mail domains As part of our work to tighten SPF/DMARC records for the cam.ac.uk domain, UIS has added a temporary...

UIS VPN and Managed VPN service certificate update

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The UIS VPN and Managed VPN service will standardise on automated SSL certificate replacements starting on 4 August. Some Linux users may need to take action.