skip to content
 

You can access a shared Exchange Online mailbox via the Outlook web app in your browser.

The quickest way to access a shared mailbox in your web browser is to enter the following URL in the search bar:

https://mail.office365.com/owa/[Shared mailbox email address]

You may be asked to log in with your [CRSid]@cam.ac.uk and UIS Password, unless you are already signed into your own mailbox in another tab on the browser.

Alternately, follow these steps:

1

Log in to the Outlook web app with your [CRSid]@cam.ac.uk and UIS Password.
 

2

Click on the account icon in the top-right corner of the window. It usually looks like a circle containing your initials or a profile photo, if you've added one to your account. It may take a few seconds to appear when the window first opens.

Then click on 'Open another mailbox...'

Adding mailbox OWA screen 1
 

3

Type in either the email address or display name of the mailbox you wish to add. As you type, an auto-search should start to narrow down to the item you're looking for. If you can't see the one you want, click on 'Search Directory' to try another search.

Adding mailbox OWA screen 2
If you can't see the one you want, click on 'Search Directory' to try another search.

Adding mailbox OWA screen 5
 

Bullet4

Once the required mailbox appears, click on it to select it and click 'Open'.

Adding mailbox OWA screen 3
 

5

The mailbox will open in a new tab in your browser, if you have the correct level of access to the shared mailbox.

Adding mailbox OWA screen 4
 

You can now work with this mailbox. Switch between tabs to switch between the mailboxes you have open. Any changes you make to settings, rules or folders will apply only to the mailbox you are using.

If you don't have the correct level of access, you'll get an error message like this:

Adding mailbox to Outlook 2016 screen 9

Contact the UIS Service Desk for help with this. 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Multi-factor authentication rollout on University Microsoft accounts

27 April 2021

UIS is launching a project to roll out multi-factor authentication (MFA) on University Microsoft accounts. We've completed pilot rollouts in the Vice-Chancellor’s Office, Registrary’s Office, the Finance Division and in UIS, and are now ready to begin enabling MFA on the University Microsoft accounts of users in other...

University web search update on 30 April

23 April 2021

We're updating the University web search engine to the latest version on Friday 30 April. Afterwards, it will look slightly different and some of the functionality will change. What's changing? The user interface at search.cam.ac.uk and when search results are displayed will look slightly different: Current interface New...

University Wireless Service essential maintenance on 19 April

15 April 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Monday 19 April, in order to apply an urgent security patch. During this period, users will experience interrupted service to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs. We apologise for any...