News

Launch of new Streaming Media Service (SMS) platform delayed The launch of the new SMS platform has been delayed until October at the earliest. This is disappointing news for everyone, especially given the fragility of the current service. Earlier this month, we asked you to reserve the SMS for business-critical uploads...

Users of Panopto’s desktop recorder software will need to upgrade to version 12.0.0 for Windows and 11.1.0 for macOS to continue using the service from Friday 22 July 2022. If you have an older version after this date, you won’t be able to create and upload a recording and will be prompted to download and install the...

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

Monday 20 June: We are aware that some parts of the SMS have been disrupted in recent weeks. This is due to some hardware elements reaching end of life, difficulties in obtaining replacement parts and physical limits on the current platform's storage capacity. A replacement platform is being prepared and will be launched...