skip to content

IT Help and Support

University Information Services
 

BT is switching off the UK’s old public switched telephone network (PSTN) and Integrated Services Digital Network (ISDN) services in 2025.

The University’s telephone service will not be affected by this change because it is an IP-based digital service. However, the University currently uses analogue lines for some other services.

Over the next 12 months Estates Division will replace the provision of our alarms for fire, security, critical services, and Building Management Systems from BT Redcare services to DualCom. They will also upgrade analogue lines that are currently used for lift lines to a GSM connection utilising the mobile phone network.

If there are any other analogue lines currently in use in other institutions, these should be moved to analogue VoIP connection on the phone system where possible.

 

Latest news

UIS VPN and Managed VPN service certificate update

16 July 2024

The UIS VPN and Managed VPN service will standardise on automated SSL certificate replacements starting on 4 August. Some Linux users may need to take action.

Shared network drives: planned maintenance on Friday 26 and Saturday 27 July

16 July 2024

Shared network drives will be unavailable on Saturday 27 July 2024 between 09:00 and 17:00.

Annual archiving and deletion of Panopto content

28 June 2024

The annual archive of Panopto lecture capture content has been scheduled for 3 September. Live content created on or before 31 August 2024 will be moved into the Panopto archive. Last year’s archive, containing content created on or before 31 August 2023, will be permanently deleted on 31 August 2024.