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Read more at: Microsoft account access issues for new students and staff

Microsoft account access issues for new students and staff

10:15am, Friday 02 September: New students The licensing issue that prevented you from getting access to your University Microsoft account, including your Cambridge email, has now been resolved. You should be able to access your accounts now. If you are still unable to do so, the cause is likely to be unrelated to...


Read more at: All Mac users should update their OS, following the discovery of a critical vulnerability in Safari

All Mac users should update their OS, following the discovery of a critical vulnerability in Safari

There is a critical vulnerability in Safari that if exploited can result in arbitrary code execution with kernel privileges. All users should update as soon as possible. For more information, please see the following: macOS 12.5.1: https://support.apple.com/en-us/HT213413 iOS 15.6.1 and iPadOS 15.6.1: https://support.apple...


Read more at: Reminder: New retention policy for Panopto content from 1 September 2022

Reminder: New retention policy for Panopto content from 1 September 2022

The University is introducing a retention policy for Panopto content from 1 September 2022. This document outlines the policy and how it affects users. What is changing and why? The supplier for the University's lecture capture service, Panopto, is introducing changes to its licensing model that will have significant cost...


Read more at: Elements is back online after major upgrade

Elements is back online after major upgrade

We are pleased to report that the Elements upgrade went according to plan, and the system is back online. What’s new To get you started, we’ve created a quick tour of what’s changed. Help resources are now in SharePoint A new Research Information SharePoint site is now the home of Elements information and guidance material...


Read more at: ADVANCE NOTICE: App Passwords will stop from 01 October when Microsoft withdraws support for Basic Authentication

ADVANCE NOTICE: App Passwords will stop from 01 October when Microsoft withdraws support for Basic Authentication

What is happening Microsoft is strengthening its security by withdrawing support for Basic Authentication. It will start rolling this out across all tenancies starting on 01 October 2022. This will affect how users can connect to their Exchange Online mailboxes. It is an approach many IT service/product vendors, including...


Read more at: New University Card Management System launches 15 September

New University Card Management System launches 15 September

UIS will launch the new University Card Management System in September. We’re aiming for Thursday 15 September, however, this will be dependent on progress with printing the new student cards. The system will be down for a day. We will confirm the date nearer the time. Once the new system is live, Card Reps will be using...


Read more at: MCS Linux service deprecated

MCS Linux service deprecated

We have deprecated the MCS Linux service because of technical and resource constraints. At its peak, MCS Linux accounted for only 2% of MCS logins, and use of this service has declined steadily in recent years. Unfortunately, we have had to remove the Linux part of the service because of unforeseen technical challenges in...


Read more at: Old web address for Raven password site retiring

Old web address for Raven password site retiring

We're retiring the old web address for the Raven password management application – password.csx.cam.ac.uk – on 31 August 2022. Please make sure you’ve updated any bookmarks or links to the current web address: https://password.raven.cam.ac.uk/.


Read more at: New cloud research platform service from UIS

New cloud research platform service from UIS

Amazon Web Services (AWS) and RONIN available via UIS UIS is pleased to announce that access to Amazon Web Services (AWS) and RONIN are now available through a new University-provided cloud research platform service. If you would like to join the increasing number of Cloud users and to save around 11% on list prices for...


Read more at: Change in recommended VPN client for Android users

Change in recommended VPN client for Android users

We have updated our recommendations for Android users of the UIS VPN and managed VPN services. We no longer recommend Android’s built-in VPN client because setting it up is complicated, which can lead to insecure configurations. Instead, we recommend the strongSwan client to Android users. It’s available free of charge...


Latest news

Upgrades to analogue telephone lines

3 May 2024

BT is switching off the UK’s old public switched telephone network (PSTN) and Integrated Services Digital Network (ISDN) services in 2025. The University’s telephone service will not be affected by this change because it is an IP-based digital service. However, the University currently uses analogue lines for some other...

Interim senior leadership arrangements for UIS

10 April 2024

Professor Ian Leslie, the Director of University Information Services (UIS), retires in May. Our Chief Operating Officer (COO), Chris Russell, will act as UIS’s Interim Director until the appointment of a permanent replacement. Four members of UIS’s Senior Leadership Team have volunteered to share the responsibilities of...

Change to Turnitin technical support

28 March 2024

UIS now supports the technical aspects of the University's Turnitin text matching software licence. The Education Quality and Policy Office (EQPO) is responsible for any policy guidelines relating to academic integrity. Turnitin is widely used in UK universities. It text matches submitted work against a large database of...