Microsoft is updating the multi-factor authentication (MFA) process when using the Microsoft Authenticator app. From 27 February 2023, you'll be asked to enter a number displayed on the login screen, rather than just selecting 'Approve'.
The current process |
The new process from 27 February |
Step 1You'll be asked to open the Microsoft Authenticator app and approve the request to sign in: |
Step 1You'll be asked to open the Microsoft Authenticator app and enter the number shown, for example: |
Step 2When you open the app, you select 'Approve' to approve the sign-in: |
Step 2When you open the app, enter the number displayed in the sign-in window: |
If you have any queries or difficulty logging in, please contact the UIS Service Desk.