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IT Help and Support

University Information Services
 

The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider.

Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.

Latest news

Google Drive and Microsoft storage quotas

4 March 2024

We are rolling out the Google Drive 500GB quota and Microsoft 100GB (visitor and guest accounts) and 1TB (staff and student) storage quotas to all University accounts. These quotas are already in place for new accounts and existing accounts using less than the quota. The quotas are in response to Google and Microsoft's...

University business systems unavailable between 7am and 8:30am on 21 February

16 February 2024

University business systems, including HR and finance, will be unavailable for up to 10 minutes between 7am and 8.30am on Wednesday 21 February, while we carry out essential maintenance on our data centres. During the downtime, the following services will be unavailable: CamSIS Finance systems (including UFS) HR systems (...

1TB quota for new SharePoint sites from 19 February

9 February 2024

9 February 2024 All new SharePoint Online sites, included with the University's Microsoft Office 365 offering, will have a storage quota of 1TB from 19 February 2024. This forms part of our storage review following Microsoft's announcement to limit the amount of data that can be stored on their cloud storage service. The...