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IT Help and Support

University Information Services
 

Although these components exist as individual entities, such as the University map, the Streaming Media service and search, they are often used by website owners as adjuncts to their sites or pages: the University directory and Raven are used for site access/authentication, TLS server certificates for website security; survey tools and eCommerce as external routes for accomplishing tasks; search, the map and streaming media are often embedded into pages. Advice and guidance on third-party products is also available.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Website  Read major IT incident reports

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Latest news

Change to Raven login screen from Tuesday 14 February

26 January 2023

New login screen for current University members The login screen for Raven-protected websites and applications will change from Tuesday 14 February for current members of the University. It will become the same screen most of you are already familiar with from logging in to your University Microsoft account to access, for...

Changes to Microsoft Stream video sharing from Tues 07 Feb

26 January 2023

26 January 2023 What’s happening UIS is disabling uploads to Microsoft Stream (Classic), the old version of the video sharing app, on Tuesday 07 February. The new version is called Stream (on SharePoint). Teams meeting recordings are already being automatically saved to Stream (on SharePoint). More information: Stream (on...

Institutional File Storage (IFS) service release new features to Self-Service Gateway

18 January 2023

18 January 2023 Several new features are now live on the Self-Service Gateway run by the Institutional File Storage (IFS) service. IFS is a service for institutions to store and share everyday documents with colleagues. IFS Data Owners and Data Managers can use the Self-Service Gateway  portal to buy and administer storage...