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Introduction

Although these components exist as individual entities, such as the University map, the Streaming Media service and search, they are often used by website owners as adjuncts to their sites or pages: the University directory and Raven are used for site access/authentication, TLS server certificates for website security; survey tools and eCommerce as external routes for accomplishing tasks; search, the map and streaming media are often embedded into pages. Advice and guidance on third-party products is also available.

UIS Service Status

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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