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IT Help and Support

University Information Services
 

Although these components exist as individual entities, such as the University map, the Streaming Media service and search, they are often used by website owners as adjuncts to their sites or pages: the University directory and Raven are used for site access/authentication, TLS server certificates for website security; survey tools and eCommerce as external routes for accomplishing tasks; search, the map and streaming media are often embedded into pages. Advice and guidance on third-party products is also available.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Website  Read major IT incident reports

UIS bITe-size bulletin

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Latest news

New University Wireless guest system coming soon

21 October 2021

Our University Wireless team is pleased to announce we'll be launching a new guest wifi system for visitors to the University and members of the public to use when in University buildings. This service will also be available on the 100 or so outdoor access points spread across the city. The new guest wifi will be much...

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...