skip to primary navigationskip to content
 

Raven FAQs

Questions about access to, and use of, Raven.
What is Raven?

'Raven' is the University-wide authentication service provided by the computing service. It provides a common way for people to log in to the University's online services, and to some of the additional resources that their College or Institution has given them private access to:

How do I get a password for Raven?

Current members of the University and affiliated institutions are provided with a password for the Raven authentication system as part of their computing service account when they arrive. Exceptional cases may download the application form here, and apply by post.

How do I change my Raven password (for Raven, Exchange Online, Hermes and MCS Desktop Services)?

The Password Management application lets you change your Raven password (used for Exchange Online and other Microsoft services, Hermes, MCS Desktop Services and Employee Self-Service, amongst other things). You can also view your change history log, and control who can reset your password for you if you forget it.

What are Raven login options? How do I change them?

FAQ N7

Can I avoid typing my user-id each time I log in to Raven?

FAQ N8

Why can I access some Raven-protected web sites but not others?

FAQ N9 Why can I access some Raven-protected web sites but not others?

Why can't I access some electronic journals and databases?

FAQ N15

Why do Raven-protected sites say 'Error - missing cookie'?

FAQ N10 Why do Raven-protected sites say 'Error - missing cookie'?

Can I use Raven on a website that I run?

FAQ N12

What information might Raven disclose about me?

FAQ N16

formr1.pdf

 

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Beware fake NHS 'Test and Trace' text messages

May 29, 2020

Please be aware that University staff are receiving fake text messages purporting to be from the NHS coronavirus test and trace service recently announced by the UK Government.

LinkedIn Learning now available for all staff and students

May 19, 2020

All University and College staff and students can now access LinkedIn Learning, which offers a wide range of online courses on creative, technical and professional skills.

View all news