IT Help and Support
The University Wireless Service will be undergoing maintenance between 07:30 and 09:00 on Tuesday 13 December, while we apply an urgent security software patch.
We’re not anticipating any disruption to the service during this maintenance period, but it should be considered to be at risk.
If you have any queries, please contact our Service Desk.
Upgrades to analogue telephone lines
3 May 2024
BT is switching off the UK’s old public switched telephone network (PSTN) and Integrated Services Digital Network (ISDN) services in 2025. The University’s telephone service will not be affected by this change because it is an IP-based digital service. However, the University currently uses analogue lines for some other...
Interim senior leadership arrangements for UIS
10 April 2024
Professor Ian Leslie, the Director of University Information Services (UIS), retires in May. Our Chief Operating Officer (COO), Chris Russell, will act as UIS’s Interim Director until the appointment of a permanent replacement. Four members of UIS’s Senior Leadership Team have volunteered to share the responsibilities of...
Change to Turnitin technical support
28 March 2024
UIS now supports the technical aspects of the University's Turnitin text matching software licence. The Education Quality and Policy Office (EQPO) is responsible for any policy guidelines relating to academic integrity. Turnitin is widely used in UK universities. It text matches submitted work against a large database of...
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