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IT Help and Support

University Information Services
 

We’ve published details of the University Wireless Service’s access point rental charge increases, which will come into effect on 1 August 2022. We hope this helps institutions that rent access points from us to adjust their budget projections accordingly.

Worldwide silicon chip shortages and growth in logistical costs drove our network equipment manufacturer, Aruba Networks, to increase the price of its products earlier this year. We will defer passing on these additional costs until the next University financial year begins.

Latest news

Interim senior leadership arrangements for UIS

10 April 2024

Professor Ian Leslie, the Director of University Information Services (UIS), retires in May. Our Chief Operating Officer (COO), Chris Russell, will act as UIS’s Interim Director until the appointment of a permanent replacement. Four members of UIS’s Senior Leadership Team have volunteered to share the responsibilities of...

Change to Turnitin technical support

28 March 2024

UIS now supports the technical aspects of the University's Turnitin text matching software licence. The Education Quality and Policy Office (EQPO) is responsible for any policy guidelines relating to academic integrity. Turnitin is widely used in UK universities. It text matches submitted work against a large database of...

Moodle upgrade

28 March 2024

We will not be upgrading our version of Moodle this summer. Instead, we'll use the time to advance projects to improve the Moodle user experience. Our current version of Moodle (4.1) is a long-term support (LTS) release, which means it will be supported for 36 months and security updated well beyond our intended upgrade...