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University IT facilities and services privacy notice

We, the University of Cambridge, use your personal data to deliver IT facilities and services to you. This includes, as applicable:

  • the provision and operation of user IDs, email accounts, the University Card and telephones
  • your inclusion in internal directories
  • the use of authentication (sign-in) systems to deliver various teaching, research and administrative services and websites, whether run by the University or third parties
  • assessments of the usage and effectiveness of our IT facilities and services
  • supporting, monitoring and ensuring the quality and security of the networks, systems and services we operate (including where appropriate to monitor your use of those facilities in accordance with University policies, for example on the acceptable use of IT), and for training purposes.

Further information

You can find further information on our use of your personal data on the following pages, depending on your role in, or relationship with, the University:

Information about data gathered when visiting our websites is available on the privacy policy on our main website.

Our Information Compliance website also provides further information about data protection.

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

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