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IT Help and Support

University Information Services
 

The University Card Office is run by UIS on behalf of the University and Colleges. 

The University Card looks like a credit card containing the cardholder’s name and photo, college scarf (students, Fellows and College members only), date of birth (undergraduates only) plus a barcode that is primarily used for University Library borrowing.

  • Access - most University buildings are now using the University Card as a 'key' to gain entry. Your Card will need to be activated for this service and access to specific doors will need to be granted before you can gain entry.
  • Identification - the card identifies you as a University employee or student, for students this is particularly important around exam time where you will need your card to gain entrance into your examinations.
  • Library Services - all personal University Cards carry a barcode on the back, this barcode can be used by the Library to turn your card into a Library Card.
  • Additional Privileges - the University Card is recognised by many businesses in Cambridge and around the world, production of the Card may entitle you to discounts.

UIS Service Desk

UIS Service Status

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...