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IT Help and Support

University Information Services
 

The University Card Office is run by UIS on behalf of the University and Colleges. 

The University Card looks like a credit card containing the cardholder’s name and photo, college scarf (students, Fellows and College members only), date of birth (undergraduates only) plus a barcode that is primarily used for University Library borrowing.

  • Access - most University buildings are now using the University Card as a 'key' to gain entry. Your Card will need to be activated for this service and access to specific doors will need to be granted before you can gain entry.
  • Identification - the card identifies you as a University employee or student, for students this is particularly important around exam time where you will need your card to gain entrance into your examinations.
  • Library Services - all personal University Cards carry a barcode on the back, this barcode can be used by the Library to turn your card into a Library Card.
  • Additional Privileges - the University Card is recognised by many businesses in Cambridge and around the world, production of the Card may entitle you to discounts.

UIS Service Desk

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Latest news

New digital certificate service launched

30 July 2021

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...