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IT Help and Support

University Information Services

Studying at Cambridge

 

Exchange Online email and calendars

The Exchange Online groupware service (email, calendars, contacts, notes) is available to all University students and almost all staff. It gives access to email and other groupware functions via a web interface and various clients. The web interface makes it accessible from any internet-connected system in the world with a modern browser.

Benefits of Exchange Online for individual users

  • 100GB quotas per mailbox
  • send emails upto 100MB each
  • supports email clients on all platforms
  • supports email, calendars, contacts and notes
  • provides a modern, responsive web interface
  • can be customised with filtering options
  • allows redirection of messages to another email provider

Exchange Online for students and staff

All University students who arrived at the University for the 2018/19 academic year onwards will have an Exchange Online account. Staff who join an institution that uses Exchange Online, such as the Unified Administrative Service (UAS), will also have an Exchange Online account.

Exchange Online help >


Self-migrate your personal Hermes email account to Exchange Online

All University students and staff, and staff from those non-University institutions that are part of the University's EES Agreement can self-migrate their personal (but not shared) Hermes email accounts to Exchange Online, if they wish to do so.

Start here >

 

Exchange Online for Alumni (2018 onwards)

If you are a student of the University graduating in summer 2018 onwards, you are entitled to an @alumni.cam.ac.uk email address, with an Exchange Online mailbox. You should get an email from the Development and Alumni Relations office about setting this up around the time you complete your studies. If you have not received an email and think you should have, please contact the alumni email support team (also based in Development and Alumni Relations) at alumniemail@admin.cam.ac.uk

To migrate your Hermes email to your Alumni Exchange Online email account, go here:

Migrate Hermes to Alumni Exchange Online >

 

Exchange Online for Institutions

Following a pilot programme to migrate UIS to Exchange Online in early 2017, the option to migrate is now available to other Institutions covered under the University's EES Agreement.

How can my Institution migrate to Exchange Online?

If you're interested in migrating your Institution, take a look at the FAQs and get in contact with your Relationship Manager.

Although the software licences are available at no cost, note that the migration is likely to require some expenditure by your institution – primarily in manpower for assisting your users with the necessary changes on their various networked devices.

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

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UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

Lecture capture: Panopto planned maintenance on Saturday 4 January

Dec 09, 2019

Lecture capture recordings will be unavailable during the evening of Saturday 4 January 2020 because Panopto is undergoing an upgrade.

Major upgrade to the phone system during 28–29 December

Dec 09, 2019

The University phone service will be disrupted on Saturday 28 and Sunday 29 December while we perform the annual upgrade of the system's core software.

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