skip to primary navigationskip to content
 

Replacements

If your card is stolen, lost or damaged, always contact your Card Representative to arrange for a replacement, and to see if there is a temporary card to use in the interim. Replacement cards will not be issued at the Card Office. A card will be sent to your Representative by University Messenger Service and should reach you within a few days. A charge may be incurred. Contact your Card Representative for details.

If your card is about to expire, you are still eligible for a card and your Student or Staff records are up-to-date, a replacement card will be requested by and sent to your Card Representative. However, if you use the University Card on a daily basis, it is worthwhile checking with your Card Representative a week before your current card expires that a new card will be issued.

Your library barcode will remain the same on replacement cards, but you will need to let the Building Manager at your College or Department know that you have a new card to update your access and service rights. Contact your Card Representative for details.

Please note that the Card Office is extraordinarily busy with new students at the start of the Michaelmas term. If your card is due to expire during the first weeks of the Michaelmas term, please request a card in advance to avoid delays.

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Lecture capture: Panopto planned maintenance on Saturday 4 January

Dec 09, 2019

Lecture capture recordings will be unavailable during the evening of Saturday 4 January 2020 because Panopto is undergoing an upgrade.

Major upgrade to the phone system during 28–29 December

Dec 09, 2019

The University phone service will be disrupted on Saturday 28 and Sunday 29 December while we perform the annual upgrade of the system's core software.

View all news