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IT Help and Support

University Information Services
 

Information for professional services staff 

This information is for professional services staff. This includes staff working in the Unified Administrative Service (UAS). It also includes some staff in faculty offices, school offices and other offices who get IT support from UIS.

Divisions supported by UIS include:

  • Human Resources Division
  • Finance Division
  • Estate Management
  • Department of Physical Education
  • Development and Alumni Relations (CUDAR)
  • Cambridge Admissions Office
  • Academic Division
  • University Information Services (some sections)
  • University Counselling Service
  • Governance and Compliance Division
  • Research Office
  • North West Cambridge Development
  • Investment Office
  • Institute of Continuing Education
  • Health and Safety Division

If you work for a College or academic Department, please contact your local IT support staff for help and support.

 

New starters

 

Leavers

 

General information

Setting up a new starter 

Wifi

Hybrid working

Remote access (VPN and Remote Desktop Services)

Accounts

Passwords

Email

Staying safe online

Printing

Storage 

Requesting hardware and devices

 

Help and support

If you need help or further information, contact the service desk.