skip to content

IT Help and Support

University Information Services
 

There are essentially four types of card: personal cards, temporary or access cards, Combination Room cards and Alumni or CAMCards (not produced by the University Card Office).

  • Personal Cards: This card is specific to you and includes your photo in the grey box in the image shown, this card can be used for any purpose including accessing discounts.

  • Temporary and Access Cards: Access cards are used for temporary staff, students, visitors and TES staff where access to buildings is required. This card cannot be used for discounts.

  • Combination Room Cards: This card is for retired members of the Regent House to gain access specifically to the Combination Room at the Old Schools and can be used for no other purpose.

  • Alumni CAMCards: Alumni are not eligible for staff cards but can apply for a CAMCard from the University of Cambridge Development Office, 1 Quayside, Bridge Street, Cambridge CB5 8AB; Tel: +44 (0)1223 332288; Fax: +44 (0)1223 764476; Email: enquiries@foundation.cam.ac.uk.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

New digital certificate service launched

30 July 2021

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...