skip to content

IT Help and Support

University Information Services
 

The University Single Sign-On (SSO) service makes our lives easier, but relies on all of us using strong and safe passwords.

What is SSO and why is it useful?

The University Single Sign-On (SSO) service makes our lives easier because it means that our Raven password:

  • authenticates us to access lots of University websites, as well as external websites, documents and research
     
  • is synchronised with other systems such as CamSIS, CHRIS, Microsoft and shared areas via Desktop Services.

It means we can access most of the things we need while at the University without having to remember lots of passwords. It's also more secure because we won't be tempted to write our University passwords down or make them too simple.
 

Which systems does it cover?

The University SSO service covers:

  • CamSIS
  • CHRIS
  • Desktop Services
  • Email (Hermes and Microsoft Exchange Online)
  • Employee Self-Service (ESS)
  • LinkedIn Learning
  • Microsoft 365 (including OneDrive and Teams)
  • Moodle

When you change your password, the SSO service automatically synchronises your new password across these systems so that your new Raven password will give you access to them. It may take 30 minutes or so for all of them to synchronise.
 

How do I keep my password safe?

The disadvantage is that if someone else gets your Raven password and compromises your account, they have access to all these systems.

It is crucial, therefore, to:

You might also want consider using a password manager.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...

University GoogleDrive: 20GB quota limit deferred until December 2023

20 June 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2023, your University account GoogleDrive will become read-only until your usage is brought below 20GB.