skip to content
 

Microsoft Authenticator is a two-factor authentication program that provides added security to your online account in the form of an app

Make sure you have signed out of your Microsoft account on other desktop applications, such as Microsoft Teams, Office applications and other browser windows before you start.

We recommend using a desktop computer or similar for the initial setup.

Step 1

Download Microsoft Authenticator to your mobile device from the Apple App Store or Google Play App Store:

 

Step 2

Follow the instructions on screen, using your mobile device to scan the QR code displayed on your browser. 
 

Step 3

Select 'Next' once this has been done.
 

 

Using Microsoft Authenticator

Make sure you keep the Microsoft Authenticator app set up on your phone. The next time you log in to a Microsoft application, including your University email account, you may need to use it to generate either a notification or a code (depending on which you chose in the set-up) to verify your identity.

If you delete the app, you may be locked out of your account until it can be reset, unless you have set up another authentication method.

 

Step 1

Log in to your Microsoft account or application.

 

Using a notification

Using a verification code

Step 2

You'll be asked to open Microsoft Authenticator and approve the request to sign in.

 

Step 3

In Microsoft Authenticator, Approve sign-in. 

App verification 2

 

Step 2

You'll be asked to enter a code:

 

Step 3

Open Microsoft Authenticator and select your University account

 

Step 4

Enter the code (One-time password code) displayed on your device without spaces and select 'Verify'.

 

Signing into Teams

The next time you use the Teams desktop app, make sure you're signed in. Look out for a thin notification banner at the top of the application window that asks you to sign in – it's easy to miss!

 

Update the settings on your email apps

You may need to update the settings on email apps you use to access your University email account after MFA is activated on your University Microsoft account.
 

 

Managing your multi-factor authentication methods

You can change, remove and update authentication methods at any time by logging in to your University Microsoft account. Find out how to manage your multi-factor authentication settings.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...

Moodle maintenance Thursday 29 July 07:00-09:00

23 July 2021

We’re updating Moodle on Thursday 29 July between 07:00 and 09:00. The service will be unavailable during this period. Users will also not be able to log in to the Panopto cloud service while Moodle is unavailable, Panopto recordings can be still be made offline for later upload. Following this update, the Checklist (both...