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IT Help and Support

University Information Services
 

Before you can sign up for your University (i.e. 'Business') Microsoft account under the University's EES agreement, you must complete the following steps.

Please allow up to 3 hours for your account to be enabled – you can't proceed until your UIS Password has been synced with Microsoft's Active Directory.

Note: New students arriving for the new academic year can skip to Step 3, however you'll need to allow up to 3 hours after creating your UIS Password in order for it to sync with the Microsoft servers before you can log in to your University of Cambridge Microsoft account.
 

1 Check you qualify for a University of Cambridge Microsoft account
 

2 Check your UIS Password has been synced to the Microsoft server

Your UIS Password has to be synced to Microsoft's authentication server before you can log in.
 

3 Log in to your University of Cambridge Microsoft account using your CRSid@cam.ac.uk email address and UIS Password

Detailed log in instructions

 

If you haven't got a UIS Password...

If you have a password for Raven, you can use the UIS Password Management application to create a UIS Password. Follow the process for 'Changing your password' (see video link below).

You may need to allow up to 3 hours for your new UIS Password to be synced to Microsoft's authentication server before you can log in to your University of Cambridge Microsoft account.

Video: How to change your UIS Password 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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The University Wireless Service will be undergoing essential maintenance at 7am to 8am on Saturday 3 December while we apply a system software patch. This is an important update to the Wireless Service controllers to improve the service. There will be an interruption to service during this period. Users may be unable to...