skip to content

IT Help and Support

University Information Services
 

A University of Cambridge Microsoft account lets you install the Office 365 ProPlus suite on your personal devices and gives you access to a 5TB OneDrive for Business cloud-based filestore and possibly some other Microsoft services that you may be granted personal access to, such as SharePoint online group sites. It also provides a licence to install Office desktop software on institutionally-owned machines. Here's how to check whether you qualify for an account:

University of Cambridge Undergraduate Students

Quickly check your eligibility

Go to your Lookup page and click the Groups tab – if the Students for the Microsoft Enrolment for Education Solutions group is listed, you are eligible:

Students' Lookup Group

How UIS determines which undergraduates qualify for a University Cambridge Microsoft account

All matriculated undergraduate students of the University are included.

Note: if you have been excluded from the 'Students for the Microsoft EES Enrolment for Education Solutions' group – or if you wish to be – please contact the UIS Service Desk.

University of Cambridge employees, postgraduates, staff from participating Colleges and other non-University Institutions

Quickly check your eligibility

Go to your Lookup page and click the Groups tab – if the 'Combined staff for Microsoft Enrolment for Education Solutions' group is listed, you are eligible:

Staff Lookup Group

How UIS determines which staff qualify for a University Cambridge Microsoft account

Staff employed directly by the 'core' University institutions (i.e. who are flagged as 'Staff' in the payroll system) are eligible.

New staff

New staff are added to the system a few days before their first pay day and will not be able to access the Microsoft portal until this happens – if this causes a problem, please contact the UIS Service Desk.

Emeritus professors

Staff lose their entitlement to a University of Cambridge Microsoft account upon retiring unless they continue on as an emeritus professor or in a similar role. If you believe you fall into this category, please speak to your local IT staff to arrange continued access with UIS.

Staff from the University's affiliated institutions

Staff from institutions that are merely affiliated or related to the University do not automatically qualify, unless they are from an insitution that has opted to join the University's EES Agreement:

List of non-University institutions participating in the University's EES Agreement

These institutions have paid for a specified number of licences for their staff, and allocate those licences as they see fit. They maintain their own list of licensed staff, which UIS uses to grant access to the University of Cambridge Microsoft portal.

If you are a member of staff from a non-University institution that is participating in the Agreement, but you cannot log in to the Microsoft portal, please contact your local IT staff to check whether they have included you on their list of eligible staff – the UIS Service Desk can't add you to your institution's membership list.

Exceptions

Staff of the Judge Business School, Clinical School, Sainsbury Laboratory and Department of Zoology are covered under their respective institutions' own EES Agreements, and must log in to the Microsoft portal with their institutional email address and password instead.

Further details on the Clinical School Computing Service's agreement

EES entitlement for staff

 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Lecture capture (Panopto) public video sharing options to be disabled

5 August 2021

We are disabling the public video sharing options in Panopto, the University’s online platform for lecture capture and educational videos, to protect the University from unintended additional costs. No videos will be lost as a result of this change, but you will need to download any videos that you wish to continue to...

Turnitin maintenance: Saturday 14 August 16:00–18:00

4 August 2021

Turnitin will be undergoing essential maintenance on Saturday 14 August during 16:00–18:00 BST. Please be aware that submissions or grading for Turnitin Assignments in Moodle will not be possible during this time. We therefore advise that submission deadlines are set outside this maintenance window. Follow @TurnitinStatus...

Easier way for Departments and NSIs to get ‘bolt-on’ Office 365 licences for staff

4 August 2021

It will be quicker, easier, and cheaper to for Departments to get bolt-on product licences to add to individual users’ Office 365 licences from 1 October 2021. The new process will apply to individual licences for products such as Visio, Project and PowerBI that are not included under the Microsoft EES Agreement. UIS will...