skip to content
  1. Revoke the lost/stolen Card, adding a note explaining why.
  2. Create a new Card request.
  3. [Optional] You may want to issue a Temporary Card to allow access until the new Card arrives.
  4. [Next day] The Card is printed and put in the UMS (University Messenger Service).
  5. [Next day] The Card is delivered to the Cardholder's institution.
  6. Cardholder returns Temporary Card (if issued) to Card Rep.

    UIS Service Desk

    Phone padded  Service status line: (01223 7)67999
    Website  Sign up for SMS/email status alerts
    Website  Read major IT incident reports

    UIS bITe-size bulletin

    A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

    Sign up >

    You can read previous editions of bITe-size.

    Latest news

    Delivering network connectivity for the Cambridge Half Marathon

    9 March 2023

    Richard Davies from the Granta Backbone Network (GBN) team and Craig Faux from the Networks team, worked together to help deliver network connectivity for the Cambridge Half Marathon that took place this past weekend. The University has been assisting the Council with delivering network connectivity for the Cambridge Half...

    Changes to Google Workspace accounts from March

    23 February 2023

    15 February 2023 We are preparing to delete UIS managed Google Workspace accounts for users that have left the University to maintain system performance and security and reclaim file space ahead of Google introducing file space quotas. When a user leaves the University, their account is flagged as cancelled in Lookup and...

    Wireless Service maintenance in March and April 2023

    21 February 2023

    We’ll be carrying out essential maintenance on the University Wireless Service in March and April 2023 to pave the way for its continued growth. Three phases of work in March and April 1. Tuesday 21 March, 8:00 to 9:00 You might experience interruptions to the UniOfCam-IoT service during the maintenance period. You might...