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IT Help and Support

University Information Services
 

How to set up and use the University of Cambridge Wireless Services via eduroam

Setting up eduroam takes a few steps, and sometimes involves installing a 'token' or 'profile' on your device, but it's well worth the effort in terms of the time it will save you in the long run.

1 Make sure you're online – for example, via UniOfCam or a wired connection.
2 Create your network access token on the UIS Tokens page.
3 Follow the instructions for your operating system:
 

Desktops and laptops

Linux Mac OS X Windows
Linux macOS Windows

 

Phones and tablets

Android Chrome OS Mac OS X Windows
Android Chrome OS iOS Windows Phone

 

Other devices 


     
HomePod      

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Latest news

DS-Print: Common Balance temporarily enabled with £20 overdraft

3 October 2022

On 28 September, we withdrew eCredit for DS-Print whilst we investigated reports of users being unable to access the eCredit web portal to purchase Common Balance print credit. As a temporary measure, while a fix is implemented for eCredit in order to resolve these issues, we have enabled all users with a £20 overdraft on...

macOS Ventura release

30 September 2022

Apple will soon be releasing macOS Ventura. Following its release, they will drop support for macOS Catalina (10.15). All users running macOS Catalina are encouraged to upgrade to one of the following supported operating systems: macOS Ventura (when released) macOS 12 Monterey (compatible computers: https://support.apple...

Change to display names in Lookup from 06 October 

30 September 2022

What is happening From 06 October, UIS will be updating the Display name records in Lookup to use people’s Preferred first name initials. This supports a user-friendly move toward using everyone’s preferred names, rather than their Registered name. If you have personally set your own Display name in Lookup, you will not be...