Make sure you have signed out of your Microsoft account on other desktop applications, such as Microsoft Teams, Office applications and other browser windows before you proceed.
Step 1
In 'Start by getting the app', select 'I want to use a different authenticator app'.
Step 2
Remain on 'Set up your account' while you set up Twilio Authy on your device.
Step 3
Step 4
Select ‘configure app without notifications’.
Step 5
Copy the secret key.
Step 6
Launch Authy. Select the + sign.
Step 7
Paste the code into the box and select 'Add Account'.
Step 8
- Enter an account name
- Scroll down and choose ‘Microsoft’ from the list
- Make sure the Token length is set to 6-digit
- Save
Step 9
Now you'll be invited to add phone verification. You don't need to set this up immediately, but we would recommend doing this in case you lose access to the app.
Step 10
Select 'Finished'.
Signing into Teams
The next time you use the Teams desktop app, make sure you're signed in. Look out for a thin notification banner at the top of the application window that asks you to sign in – it's easy to miss!
Update the settings on your email apps
Managing your multi-factor authentication methods
You can change, remove and update authentication methods at any time by logging in to your University Microsoft account. Find out how to manage your multi-factor authentication settings.
Getting help
If you have any queries about MFA or encounter any difficulties, please contact the UIS Service Desk.