To reset your multi-factor authentication or University account password (formerly Raven):
01223 332999
Report all other issues and log requests on the Self-service portal
Service status line: (01223 7)67999
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Read about planned system changes
Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
You can read previous editions of bITe-size.
Annual archiving and deletion of Panopto content
28 June 2024
The annual archive of Panopto lecture capture content has been scheduled for 3 September. Live content created on or before 31 August 2024 will be moved into the Panopto archive. Last year’s archive, containing content created on or before 31 August 2023, will be permanently deleted on 31 August 2024.
University Wireless Service: essential maintenance, July 2024
13 June 2024
We will be carrying out essential maintenance to the University Wireless Service on several dates in July. This is to implement updates, upgrades and fixes. The service may be interrupted during these maintenance periods.
Improvements to the Microsoft Authenticator app in August 2024
7 June 2024
The Microsoft Authenticator app will show you more information when you are using multi-factor authentication (MFA) to log in with your University account from 1 August 2024.
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