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IT Help and Support

University Information Services
 

Further to our communication in May 2024, we will retire the ppsw.cam.ac.uk SMTP relay on 30 June 2025. After this date, you will need to use the SMTP.cam.ac.uk outbound email.

The SMTP relay allows any host on the University Data Network (UDN) to send SMTP email.

Action required before 30 June

If you haven’t already, you will need to reconfigure your server to use the SMTP.cam.ac.uk email relay before PPSW is retired on 30 June.

Read how to configure your server for SMPT.cam.ac.uk

IT staff can use https://canvas.srv.uis.cam.ac.uk/ppsw/to view systems that are sending email viaPPSW.  

Institutions that run their own email service will need to send their outbound email direct once ppsw.cam.ac.uk is retired.

If you have any questions or need assistance, please email servicedesk@uis.cam.ac.uk.

23 April 2025

Latest news

Change to outbound SMTP email relay 30 June

23 April 2025

We will retire the ppsw.cam.ac.uk SMTP relay on 30 June 2025. After this date, you will need to use the SMTP.cam.ac.uk outbound email.

New ‘Get your University IT account' app is going live

11 April 2025

We are launching a new ‘Get your University IT account’ web app. The app will replace the current Jackdaw IT account collection screens.

Panopto planned maintenance 22:00 on Friday 11 April

8 April 2025

Panopto will be unavailable for approximately 3 hours from 22:00 on Friday 11 April.