What you can find out about
We communicate all aspects of UIS business including:
-
our new services
-
impending work that might affect services
-
holiday closures
-
service upgrades
How to get news from UIS
Last updated: June 2022
IT Help and Support
We communicate all aspects of UIS business including:
our new services
impending work that might affect services
holiday closures
service upgrades
Last updated: June 2022
Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223 7)67999 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Streaming Media Service: transcoding temporarily suspended
26 September 2022
We have temporarily suspended the transcoding of media uploaded to the Streaming Media Service (SMS) while we undertake some remedial work. Please do not try to upload new media to the SMS at this time. Transcoding of media already uploaded to the SMS will continue once the work is complete. This work does not affect...
Beware phishing activity during the national mourning period
14 September 2022
The National Cyber Security Centre has warned us about a potential increase in phishing emails and other scams during the period of national mourning. While the NCSC has not yet seen extensive evidence of this, as ever you should be aware it is a possibility and be attentive to emails, text messages and other...
University Card System offline Thursday 15 September during upgrade
14 September 2022
Schedule The switchover to the new Card system is due to take place tomorrow. The Card system will be offline on Thursday while we make the changeover although we will notify you if it is completed earlier. Please do not make changes to the legacy system after 5pm today (Wednesday) as we cannot guarantee they will be...
© 2022 University of Cambridge