In 2023, Dropbox announced changes to its storage and pricing model and moved to a metered storage policy, having previously offered unlimited storage.
As advised in October 2024, the University of Cambridge Dropbox Agreement, which Academia manages on our behalf, will not be renewed and will expire on 7 June 2025. Accounts will revert to a free Dropbox Basic account with 2GB of storage. Users must take action before their account expires on 7 June 2025.
Action required before 7 June 2025
When the licence ends, accounts will revert to a free Dropbox Basic account with 2GB of storage. Users should review their stored data and delete any unwanted data. If the account exceeds the free 2GB storage limit Dropbox will take action by deleting their most recent data first.
To avoid this happening, users must take the following action before the licence expires on 7 June 2025:
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Move the excess data to one of our alternative services. Read our guidance on data and file storage options. Users will need to allow plenty of time to move their data; the more data they have, the longer it will take.
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Upgrade their free Dropbox Basic account for additional storage. Users should speak to their local IT team. The data will need to be housed in accordance with the University's information security policies.
Users should contact their local IT team if they have any questions or need help choosing the most suitable storage service for their data.