skip to content

IT Help and Support

University Information Services
 

29 October 2024

UIS will be closed from 12:30 on Tuesday 24 December 2024 until 08:30 on Thursday 2 January 2025.

Our Service Desk will continue to provide 24/7 support for the most common enquiries (such as password resets and wifi settings) throughout the holiday period via live text chat. Find out more about how to contact us.

In the event of a major IT incident, the UIS crisis management team will work within the framework of the University Emergency Management Plan to decide if intervention is required before 2 January. If you believe a situation requires intervention, please contact University Security for escalation to the University Silver Team.